IconEducation respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We operate in full compliance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) where applicable.

1. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, and organisation name when you fill in a form or contact us.
• Message content: any information you voluntarily provide in enquiries, feedback, or support requests.
• Technical data: IP address, browser type, operating system, referring URLs, and device information collected automatically.
• Usage data: pages visited, time spent, clicks, and interaction patterns via analytics tools.

2. How We Use Your Data

Your data is used solely for the following purposes:

• Responding to your enquiries and providing educational consultancy, curriculum development, or teacher training services.
• Improving our website and services through aggregated analytics.
• Sending relevant updates or resources only if you have given explicit consent.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand usage patterns. You can manage cookie preferences in your browser settings. Third-party services we use may set their own cookies; we do not control these.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party processors who help us operate our website and deliver services (e.g., hosting providers, email services, analytics platforms). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for 24 months after last contact unless you request earlier deletion.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Data portability (where technically feasible).
• Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us using the details below.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security reviews.

8. International Transfers

If we transfer your data outside South Africa, we ensure adequate safeguards are in place (e.g., standard contractual clauses or equivalent mechanisms) to protect your privacy rights.

9. Misrepresentation and Transparency

IconEducation does not make misleading claims, fake urgency, false endorsements, or unauthorised references to brands or official affiliations. We clearly identify our ownership and do not guarantee specific results without documented evidence. All testimonials and case studies are genuine and used with permission.

10. Contact Us

For privacy-related enquiries, data requests, or complaints, please contact:

IconEducation
133 Ian Burgs Apt. 041
Phone: +27(41)8385874
Email: info@iconeducation.com

This policy may be updated periodically. Please check this page for the latest version.